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Frequently Asked Questions (FAQ)~Bank Account Information
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8/17/2015
Can I use a bank account for sending payments which is different from the account receiving payments?
How can the user reset their ProfitStars password?
What bank account information will be used to make payments for the CGDP?
What experience does ProfitStars have with government payment systems?
What role does ProfitStars play in the new Direct Payment Process?
When receiving the ProfitStars application, how would a user change the email address when creating an account?
7/13/2015
Can someone fill the ProfitStars application out on behalf of someone else?
Do all the forms have to be completed on the ProfitStars application?
Does the user have to provide the Driver License number and SSN when filling out the ProfitStars application?
If an entity is represented by a Third Party and will use their bank account information, who should fill out the ProfitStars application?
Is there an easier way for Plans that have multiple contracts to complete the ProfitStars application?
Since the TPA will be directly debiting my bank account, will I need to set up the TPA or ProfitStars as a new vendor in my Accounts Payable system?
User unable to sign the ProfitStars agreement. The “check box” next to the Application is greyed out and cannot be enabled to check off.
Who should I contact if I have any questions concerning the ProfitStars application process?
4/22/2014
Where can I find information on the release of the EFT information for manufacturers and/or sponsors?
Last Updated:
07/02/2019